How can we help you?

FAQs about usage

Q: How to regularly clean up the outdated records?

A: Start PC Monitor Expert, click "Check Detail Information", and you will see a button "Reocrds Storage Folder" below the window. Click the button and you can delete the outdated monitored records here.

Q: How to send the monitored records to a specified mailbox?

A: Start PC Monitor Expert, click Settings, tick "Send monitored records to a specified email", fill out the information in the pop-up window. Then click "Sending test" to confirm whether the mailbox settings and firewall configuration (ipcsc.exe is accessible to the network) are correct.

Q: How about the stealth of PC Monitor Expert?

A: PC Monitor Expert becomes invisible without any trace after installation and cannot be perceived on the monitored computer. You cannot find it in Start menu, Registry or Task Manager. Moreover, its start with hotkey makes it more hidden.

Q: Is there any attentions during the use of PC Monitor Expert?

A: PC Monitor Expert is a monitoring software with using the hiding tech for computer data. Some security softwares will pop up safety tips, in such case, click Allow (better to add “ipcsc.exe" to trusted programs).